Commercial Projects Coordinator

The Viessmann Group is one of the world's leading manufacturers of heating and renewable energy systems. Family-owned since 1917, Viessmann has set standards and continues to do so with innovative heating solutions that provide ultimate comfort, conserve energy and keep environmental impact to a minimum. The group today employs over 12,000 employees worldwide and has a turnover of approx. 2.25 billion Euro. 22 production companies in 11 countries, sales & distribution facilities in Germany and 74 other countries, and 120 sales offices worldwide provide customer proximity and a strong global presence.

This position will provide support to sales network in Canada for all commercial products, including Biomass, and provide ongoing customer support in pre-sale projects including technical and engineering support for design and application.

Your Responsibilities:

  • Managing technical commercial inquiries from various clients, eg. engineers, wholesale representatives, internal and external sales representatives, etc.;
  • Creation and review of quotations; providing specification and interpretations of specifications;
  • Preparation and submittal of drawings for customers;
  • Analyzing drawings and providing sound feedback and suggestions to customers;
  • Creating, programing and maintaining Excel spreadsheet for technical support files and tracking;
  • Review of purchase orders for accuracy and completeness;
  • Providing assistance with technical documentation preparation;
  • Supporting and attending trade shows and customer events as required;
  • Building effective working relationships with external sales partners, engineering project teams, contractors and various other stakeholders;

Who we're looking for:

  • A minimum of 5 years experience in heating/cooling commercial industry
  • Alternatively, a degree as Certified Engineering Technologist (CET) or process technology and some experience with hydronic heating systems including a minimum of 3 years working with or supporting projects commercial HVAC
  • Advanced knowledge of AutoCAD 2D & 3D drafting software and Excel programming skills
  • Working knowledge of programing commercial/industrial controls and heating systems
  • Excellent verbal and written communication skills
  • Demonstrated ability to build and maintain effective work relationships with multi-discipline teams through recognizing and evaluating issues and problems, and formulating solutions accordingly
  • Analytical and problem-solving abilities; well-developed interpersonal, verbal and written communication
  • Motivation and ability to take initiative with high level of commitment to exceptional customer service
  • Ability to work independently with minimal supervision and also as part of a team
  • Fluent spoken and written French is an asset

All interested candidates can forward their resume to:

We thank all candidates for their interest; however, only those selected for an interview will be contacted.