Viessmann Academy Online Training

The Viessmann Academy runs online seminars on a wide variety of topics on a regular basis which provide a simple, convenient way to learn more about our innovative products. These web-based training sessions are intended for contractors, distributors, engineers and sales representatives.

The online seminars are free, typically one hour in length and include opportunities to ask questions. Pre-registration is required for seiminars, after which all log-in information will be emailed to you.

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Online Seminar Schedule

Below, you will find each product along with its corresponding topics, dates, times, and learning objectives for our current online seminar schedule.

Online Seminar Registration

August 12th, 2025 | 1:00 PM EST: Instructors: Drew Cameron & Mark Norris

Learning Objectives:

Identify the Din Rail plug numbers and terminal locations
Describe the different wiring terminal connections, their functions & locations
Illustrate common wiring configurations

REGISTER HERE

Passcode: 158445

August 21st, 2025 | 1:00 PM EST: Instructors: Rich Baran & Don Gabriel

Learning Objectives:

Identify Cascade Capabilities of the Vitodens B2HE
Describe the CanBus Communication Protocol
Explain the ViGuide Procedure to Cascade Vitodens B2HE

REGISTER HERE

Passcode: 487201

September 18th, 2025 | 1:00 PM EST: Instructors: Mark Norris & Drew Cameron

Learning Objectives:

Identify the use of Vitotrans 300 in commercial high-capacity DHW systems
Technical details of the unit.
System design parameters and boiler interface.

REGISTER HERE

Passcode: 048141

September 30th, 2025 | 1:00 PM EST: Instructors: Don Gabriel & Drew Cameron

Learning Objectives:

Explain how to remove burner assembly & proper cleaning techniques
List the recommended chemicals and tools to clean the heat exchanger
Identify two maintenance tips to avoid condensate backup

REGISTER HERE

Passcode: 528956

Online Seminar Archives

If you are unable to attend live training, don't worry, as you can view any of our past seminars whenever you have time. The Academy archives give you 24/7 access to all of our past seminar recordings, so you can view any of these sessions when it's convenient for you.

Use the links below to view recordings from our seminar archives.

Vitocal 100 AW Annual Service

This class is for licensed contractors or service technicians that have been working with the Vitocal 100 AW - AM2V or those who have attended an entry level Vitocal Product overview class. This class will cover detailed information of all aspects of installation (piping, wiring, programming) and startup. This class will also cover how to size and locate the unit. There will be hands on portions for control programming and commissioning via the HMI. Prior experience with Heat Pump installations or service is required.

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Vitodens E Series (B1HE/B1KE/B2HE) - Annual Service

This class is for licensed contractors or service technicians that are beginning to or have been working with the Vitodens E Series boilers. This class will cover detailed information of annual service and maintenance requirements, control naviagation and how to utilize the Viessmann OneBase Digital Tools for remote monitoring. There will be hands on portions for boiler servicing, and control navigation. Prior experience with condensing boiler installations or service is required.

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